Archive for May, 2011

Management Changes at KMO – Letter from Bob Johnson, Founder

Wednesday, May 4th, 2011

Thursday, April 28, 2011

What a year.  It’s keeping us all sharp and focused, for sure.

You may know that I took time away from KMO and for one thing, rode my bicycle (my legs the motor) down the East Coast from Catskill, NY to Key West on a Ride for Independent Coffee Houses.  The mission was to identify and share the ingredients of success, and I visited many coffee houses and cafés, spoke with many owners, and documented the results on the web.  It was a great experience and I hope useful for you. The site is www.rideforindependents.com.

I returned to the KMO CEO position when the company needed it most.  The commodity market was eating up KMO’s income and prices were not keeping pace.  No one knows better than you that I changed that policy.  KMO is and will be, above all else, a high quality coffee roaster with a social conscience, and will not underprice or overprice the coffee we roast, nor sell it below cost.  With some very real mixed feelings, some coffee’s, including KMO flavored coffee, will rise again this coming Friday or Saturday.  Please think about your coffee needs, and look at Cafe 1945.

Despite the dizzying pace of change, I am announcing that KMO is fertilizing its roots, focused on quality and excellent customer service.  I love this business and I love the aroma and taste of coffee and I will work hard to keep KMO an ingredient of your success for those who share this passion. 

Paul Johnson, Bob's Son

Paul Johnson, Bob's Son

Paul

Paul Johnson, Bob's Brother

About six months ago I dined with my son Paul, and asked his permission to invite my grand- daughter Maggie to join the business.  To my surprise and delight Paul offered to sell his business, Meadowview Landscaping, a business he loved and knew well, and instead join KMO.  You’ll see that he is a great guy to work with.  His picture is on the left.

I am happy to say that my brother Paul in LA also joined KMO and currently assists in the daily financial activities.  He is looking forward to servicing customers in the future.  Paul retired from the IRS after 25 years.  His picture is on the right. 

In other news, Dean Gardner, national sales manager, resigned the end of January.  Robert Kraeuter also resigned, in late March.  Both are contractually obligated to preserve KMO; I wish them both well.  If you were given their cell phone numbers, please call 800 652 5282 for another personal contact number. Neither Robert nor Dean is acting on behalf of KMO.

There are many good things coming.  KMO will soon have a Loring roaster that reduces the carbon footprint by 80%.  We have a new line designed for these extraordinary times, Cafe 1945.  And we are right now soliciting your input on a tea, chai and syrup line.

Bob Johnson

Bob Johnson

I extend to you many thanks for your continued patronage.  KMO remains the place to go for the most flavors and best blends and the best service in the industry.  And now KMO’s high standards will go on for at least another generation, and I trust, many more.

  Bob